WHO WE ARE
Our website address is: https://radiantwellness.coach
Radiant Wellness respects your privacy. Radiant Wellness is committed to maintaining your privacy and protecting confidential information in its control or custody. We recognize the need for appropriate protection and management of all personally identifiable information you share with us.
Any information we collect on our Radiant Wellness websites (Radiantwellness.coach and Radiantwellness.net), or that you provide, is used to provide information on our products and services, may be used to notify you for marketing purposes, will not be sold or rented to others, and will not be shared with other organizations without your specific consent.
Radiant Wellness products and services are provided in a secure manner. We have implemented appropriate security measures in place to protect against the loss, misuse, or alteration of information that we have collected from you at our site.
CHANGES TO THIS POLICY
We may change this Policy from time to time. We encourage you to check this Policy whenever you use our Radiant Wellness websites and services to understand how your personal information is used.
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
The following are the specific types of information we collect from you:
Information You Give Us. We collect information you give us on our websites and when you register for and use our services. Examples include the following:
REGISTRATION AND PROFILE INFORMATION
When you register to use our services or update your profile, we may collect various kinds of information about you including, your name and email address; your title, company and other profile information you provide; demographic information; and information you upload like photos, files, and documents.
We collect the contact information and email addresses you provide when you subscribe to RadiantWellness.coach, Radiantwellness.net or send us a contact us form.
If you choose to use a paid Radiant Wellness account or service, our payment-processing vendor collects your credit card information and billing address.
SUBMISSIONS AND CUSTOMER SERVICE
From time to time we may use surveys, contests or sweepstakes requesting personal or demographic information and customer feedback.
If you leave a comment on our sites you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to the sites, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on the Radiant Wellness websites may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other websites.
HOW LONG WE RETAIN YOUR DATA
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on our sites, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
USE OF PERSONAL DATA
In general, we use your personal information to process your requests or transactions, to provide you with information or services you request, to inform you about other information, events, promotions, products or services we think will be of interest to you, to facilitate your use of, and our administration and operation of, the Web site and services and to otherwise serve you and our users. For example, we may use your personal information:
- to request feedback and to enable us to develop, customize and improve our websites and our publications, products and services;
- to conduct marketing analysis, to send you surveys or newsletters, to contact you about services, products, activities, special events or offers from Radiant Wellness or our partners and for other marketing, informational, product development and promotional purposes;
- to send you a welcoming email and to contact you about your use of our websites and services; to respond to your emails, submissions, comments, requests or complaints; to perform after-sales services; to anticipate and resolve problems with our service; to respond to customer support inquiries, for assistance with our product and service development; and to inform you of updates to products and services from Radiant Wellness that better meet your needs;
- to store contacts you enter or upload into your contacts list for your private use and viewing;
- to send emails to users you invite (and contacts you invite to become users) to collaborate and access your files;
- to enable you to communicate, collaborate, and share files with users you designate;
- to contact you if you win a contest; and
- for other purposes about which we notify you.
Radiant Wellness may store and process personal information in the United States and other countries. Radiant Wellness adheres to the U.S. Department of Commerce’s Safe Harbor privacy principles regarding the collection, use, and retention of personal information from the European Union. Radiant Wellness's Safe Harbor certification can be found at http:/web.ita.doc.gov/safeharbor/shlist.nsf/webPages/safe+harbor+list. For more information about the Safe Harbor Principles, please visit the U.S. Department of Commerce’s website at http://export.gov/safeharbor/.
SHARING OF PERSONAL DATA/WHERE WE SEND YOUR DATA
Visitor comments may be checked through an automated spam detection service.
NETWORK AND INFORMATION SECURITY
Radiant Wellness takes reasonable steps to protect information we collect from you to prevent loss, misuse and unauthorized access, disclosure, alteration, and destruction. In addition, highly confidential personal information such as credit card number and password that we request from you on our Web site is protected with encryption, such as Secured Socket Layer (SSL) protocol, during transmission over the Internet.
The servers on which information is stored are kept in a controlled environment with limited access. While we take reasonable efforts to guard personal information we knowingly collect directly from you, no security system is impenetrable. In addition, we cannot guarantee that any passively-collected personal information you choose to include in documents you store on our systems are maintained at adequate levels of protection to meet specific needs or obligations you may have relating to that information.
Your account information and access to our service is accessible only through the use of an individual user ID and password. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. Please advise us immediately if you believe your password has been misused. In addition, always log out and close your browser when you finish your session. Please note that we will never ask you to disclose your password in an unsolicited phone call or email.
UPDATING AND ACCESSING PERSONAL INFORMATION
If your personal information changes in any way, we invite you to correct or update your information as soon as possible. Simply request changes to your information by emailing [email protected].
Radiant Wellness may send you communications or data regarding our Web sites and services, including but not limited to (i) notices about your use of our Web sites and services, including any notices concerning violations of use, (ii) updates, and (iii) promotional information and materials regarding our products and services. You may opt-out of receiving promotional emails from Radiant Wellness by following the opt-out instructions provided in those emails. You may also opt-out of receiving promotional emails and other promotional communications from us at any time by emailing [email protected] with your specific request. Opt-out requests will not apply to transactional service messages, such as security alerts and notices about your current account and services.
If you have any questions about this Policy, contact us first at [email protected] If you do not receive a response or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will serve as a liaison with Radiant Wellness to resolve your concerns.